Booking support
Already booked, need to change something, or have a question before paying? Send the details and we will help with the right next step.
Choosing or checking
Send your preferred date, hotel area, party size and trip choice. Availability is confirmed before payment.
Change or cancel
Include the lead traveller, booking reference, travel date and the change you want to request.
Urgent assistance
Use WhatsApp and include your name, booking reference, hotel and confirmed pickup time.
Send your request
In the enquiry box, include your lead traveller’s name, booking reference, travel date and the help you need. For a new trip enquiry, send your preferred dates, hotel area and group size.
Please keep card details, passwords and identity documents out of this form.
Availability first: a form or WhatsApp message is not a confirmed reservation. Your place is secured only after written confirmation and the requested payment.